Withdrawal policy

Last updated: October 2026

This is a translation of the German withdrawal policy (Widerrufsbelehrung). In case of any discrepancy, the German version shall prevail: statusloop.dev/de/widerruf

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Statusloop, owner Jakob Schönenberg, Am Schwenkhaus 9, 57627 Gehlert, Germany, email: hello@statusloop.dev) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory. You can also declare your withdrawal using the withdrawal function in your customer account.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Statusloop, owner Jakob Schönenberg Am Schwenkhaus 9 57627 Gehlert Germany Email: hello@statusloop.dev

I/We (\*) hereby give notice that I/We (\*) withdraw from my/our (\*) contract for the provision of the following service (\*):

_____________________________________________

Ordered on (\*) / received on (\*):

_____________________________________________

Name of consumer(s):

_____________________________________________

Address of consumer(s):

_____________________________________________

Signature of consumer(s) (only if this form is notified on paper):

_____________________________________________

Date:

_____________________________________________

(\*) Delete as appropriate.