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Alerts

Escalation policies

Group alerts by monitor, assign channels, and attach policies to resources.

UI: Sidebar → Escalation Policies (/escalation)

Escalation policies are unlimited on all plans.

Policy structure

FieldOptions
NameYour label
Groupingnever (default), by_monitor, by_group
StepsOne or more alert steps

Each step has a channel type. All steps are saved with delayMinutes: 0 — the UI shows "Instantly" only (no delay editing yet).

Channel types in the editor

email · slack · discord · pagerduty · sms · phone · webhook

Actually delivered today

  • Email
  • Slack (via connected integration)
  • Discord (via connected integration)
  • SMS (Business/Scale + Twilio)

UI only (not delivered)

PagerDuty, phone, webhook

Assign a policy

On monitor, healthcheck, or server Notifications tab:

  1. No notifications (default on create)
  2. Escalation policy — pick from your list (disabled if you have no policies)
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